FREQUENTLY ASKED QUESTIONS:

How long will it be before my virtual tour is completed?

We will typically have the tour online within 24 hours.

How does someone locate my virtual tour online?

We send you several branded & unbranded links as the tour is hosted on our server at no cost.

Do I need to have my own website? 

No, we host the tour on our server as well as upload it to sites such as Realtor.com

Does it cost extra to have the tour on Realtor.com?

Yes, there is a charge of $25 to upload the tour to Realtor.com.  This is our cost from our vendor. This cost is included in the Basic Plus & Master Toyrs.

Can virtual tours be emailed or handed out on a CD-ROM?

Yes, links to virtual tours can be emailed or can be put on a CD-ROM.

How long does it take for the photographer  to shoot the virtual tour?

It will take about 45 minutes to about 2 hours to shoot a virtual tour - depending on which tour package you have chosen.  Please have the property ready for photographing at the time of the appointment.  

Do I have to be present when the photographer is shooting my 360 virtual tour?

You  don't have to be present during the shooting of your virtual tour, provided you have made prior arrangements for us to have access to the property.

Can I decide which  interior and exterior shots I want?

You may choose any scenes or rooms to be represented in the virtual tour of each property.  Exterior shots  are weather permitting.

What Is Needed To Prepare The Property for the Photographer?

The property should be picked up and clean, as it should be for any showing. Any room preparations you want needs to be completed before the appointment time.

Are there any cancellation fees?

There is no charge if an appointment is cancelled.

How do I address security issues with a private property location?

License plates, street numbers and names, and identifying signs are can be  erased from a scene during the processing stage to ensure anonymity. Moreover, at your request, personal effects (photographs, paintings, etc.) can be "edited out" to further protect the privacy of the home seller.